Hi, I'm Ricardo 👋

I'm an experienced design leader with a focus on developing teams and designing impactful user experiences. I've gone from illustration to marketing, art direction, user experience, and design management. My career journey has taught me to always keep growing and to embrace change.

Currently a product design manager at Asurion.
Previously at Travel+Leisure, Universal Orlando and Disney.
Asurion

uBreakiFix

COMING SOON
Re-imagining the point of sale, repair workflow, and inventory management system for all Asurion stores.

Coming soon
Asurion

Claims kiosk

COMING SOON
Helping customers with claims issue self-serve in our stores.

Coming soon
Asurion

In-store Kiosk

COMING SOON
A self-serve kiosk for customers with mobile protection plans.

Coming soon
Travel + Leisure

Club Wyndham Vacation Planner

COMING SOON
A self-serve kiosk for customers with mobile protection plans.A trip planning tool built to help club owners discover their dream vacation.

View the case study
Disney

Guest Service Suite

COMING SOON
Helping guests before after and during their Disney Park visit.

View the case study
Disney Parks & Resorts

Guest Service Suite

COMING SOON
An app designed to improve the customer satisfaction of Disney Parks & Resorts guests.

View the case study
Universal Orlando Resorts

Halloween Horror Nights

COMING SOON
An immersive & responsive e-commerce site for Universal Orlando Resorts biggest yearly event.

Read the case study
Travel + Leisure

Halloween Horror Nights

COMING SOON
Building loyalty and sharing benefitds for Club Wyndham VIP members.

Read the case study

"(Ricardo has) developed a customer-centric approach that builds a brand reputation with authenticity."

Erik Dubois

VP Marketing at Zaner-Bloser

He’s kind, trustworthy, dependable, incredibly driven, and extremely quick on his feet when it comes to problem-solving and project deadline pivots.

Shannon Jacobs

Art Director at Full Sail University

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